Shipping & Returns Policy
Shipping Policy
Thank you for shopping with EIGHTY8 SUPPLY CO.
Most items are made to order. This means your order is produced after checkout instead of being pulled from pre-made inventory.
Processing & Production Time
Orders typically take 2–7 business days to be produced before shipping. Production times may vary depending on the item, order volume, supplier delays, holidays, or other fulfillment factors.
Shipping Time
Shipping time begins after your order has finished production. Delivery times vary based on your location, carrier, and shipping method selected at checkout.
Once your order ships, you will receive tracking information by email when available.
Multiple Shipments
Some orders may ship separately if they contain items fulfilled by different production partners or locations. If this happens, you may receive more than one tracking number.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before placing your order. EIGHTY8 SUPPLY CO. is not responsible for orders delivered to an incorrect or incomplete address provided at checkout.
If you notice an address mistake, contact us as soon as possible at info@eighty8supplyco.com We cannot guarantee address changes once an order has entered production or shipped.
Lost or Delayed Packages
If your tracking shows delivered but you did not receive your package, please check with neighbors, household members, your local carrier, or building/mailroom first.
If your package appears lost in transit, contact us at info@eighty8supplyco.com within 30 days of the estimated delivery date so we can review the issue.
Holiday & Carrier Delays
Shipping delays may happen during holidays, weather events, carrier delays, or high-volume periods. EIGHTY8 SUPPLY CO. is not responsible for carrier delays once an order has shipped.
Returns & Refunds Policy
Because our products are made to order, all sales are final unless your item arrives damaged, defective, misprinted, or incorrect.
No Returns for Buyer’s Remorse
We do not accept returns, refunds, or exchanges for:
- Ordering the wrong size
- Changing your mind
- Buyer’s remorse
- Incorrect address entered at checkout
- Personal preference on fit, color, or style
- Limited drop items once production has begun
Please review sizing, product details, and shipping information carefully before purchasing.
Damaged, Defective, Misprinted, or Incorrect Items
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at:
info@eighty8supplyco.com
Please include:
- Your order number
- Your full name
- A clear photo of the issue
- A photo of the packaging if applicable
- A short description of the problem
If the issue is approved, we will work to provide a replacement, reprint, or refund depending on the situation.
Cancellations
Orders are sent into production quickly. If you need to cancel an order, contact us immediately at info@eighty8supplyco.com
Cancellations are not guaranteed once an order has entered production.
Size Exchanges
Since items are made to order, we do not offer size exchanges. Please check the size chart before ordering.
Limited Drops
Some EIGHTY8 SUPPLY CO. items are part of limited chapter drops. Once a chapter closes, those items may not return. Limited drop items are final sale unless damaged, defective, misprinted, or incorrect.